833-411-3539
Our customer service hours are:
Monday-Friday: 9am-5:30pm ET
IMPORTANT NOTICE: FRADULENT JOB POSTINGS
‍Swift Response has received reports of a number of fraudulent job postings.
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How can we help you today?
I have a question about using Flex Seal Products. I have a question about the Flood Protection Line. I would like to read your product FAQs. I have a question about my order. Do you offer bulk discounts? What are your current specials? What is your shipping policy? What is your return policy? Distributor inquiries. I would like to recommend a new product, or option. I have a media, press or outreach inquiry. Support for international customers.
Our Shipping Policy
We currently offer FREE shipping on all orders of $30 or more. All other orders ship for the low rate of just $10.99.
Most orders will ship from our fulfillment centers in Georgia or Utah, and generally arrive in 3-6 business days, though some orders may require additional handling time. Larger orders may ship LTL.
We do not ship to PO Boxes, APO or AFO addresses, Alaska, Hawaii, Puerto Rico, or outside of the continental United States at this time.
Contact us about your current shipment or order.
Shipping outside of the United States.
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Our Return Policy
If you are not completely satisfied with your purchase, you have 30-days from your purchase date to return the product and receive a refund of your purchase price, less shipping and processing.
For items purchased from flexsealproducts.com, contact us and ask for a return merchandise authorization number (RMA#):
833-411-3539
Customer service hours:
M-F 9am -5:30 pm (Eastern Time).
Then, place the product in the original box along with the original packing slip and send to:
Flex Seal Family of Products
RMA#: (Your RMA number)
150 Stewart Pkwy
Greensboro, GA 30642
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Do you offer bulk discounts?
Yes! We are happy to offer bulk discounts (along with free shipping). You can find the current discounts on any of our product pages.
Many industries have had great success with our products, including government organizations, manufacturing, hospitality, retail property managers, commercial and residential contractors, weatherproofing, HVAC, and many more.
Our bulk discounts are:
5% off $500+, 10% off $2,500+, 15% off $10,000+, 20% off $20,000+
Bulk discounts are automatically applied at checkout.
If you need help, reach out to our bulk order support here.
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International Support
We are here to help with orders from outside of the United States. In order to better assist you, please select an option below.
Purchase Flex Seal Products in Canada.
Apply to become an international distributor.
Questions about international orders.
Assistance with shipping documents.
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Distributors, store owners and resellers.
We appreciate your interest in selling Flex Seal Products. We currently only accept a limited number of distributors and retail partners. To apply, please select an option below:‍
I am interested in distribution in the United States.
I am interested in distribution in another country.
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