We may make Flex Seal gift cards available to you in physical or electronic form (“Gift Cards”). Your purchase and use of any Gift Cards is subject to this Flex Seal Gift Card Policy (this “Policy”).
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Your Purchase of a Gift Card.
If you wish to purchase a Gift Card, you may be asked to supply certain relevant information, such as your name, your credit card number and its expiration date, your billing address, and CVV number. You represent and warrant that (i) you have the right to use any credit card that you submit in connection with any purchase; and (ii) any credit card information supplied by you is true and complete. By submitting such information, you grant to us the right to provide such information to third parties for purposes of facilitating your purchase. Verification of information may be required prior to the acknowledgment or completion of any purchase; provided that, for the avoidance of doubt, the failure to verify any information will not invalidate or nullify your purchase. By making a purchase, you represent and warrant that the Gift Card(s) will be used only in a lawful manner, and all Gift Cards purchased by you are for personal or gift use and not for commercial use or resale.
We can accept VISA, MasterCard, American Express, and Discover as payment for a Gift Card. No other terms of payment are currently accepted. Your card/account will be charged at the time of purchase.
If you wish to purchase a Gift Card electronically, it will be administered by our third-party gift card services provider, currently Shopify. This third-party provider will take the order, process the payment and distribute the e-Gift Card. Once the purchase has been completed, the e-Gift Card will be sent to the recipient within several hours or sooner.
All offers to purchase a Gift Card are subject to acceptance by us. We may, in our sole discretion and without prior notice, (a) refuse to accept a purchase for any or no reason; (b) limit the available quantity of or discontinue making available any Gift Card; (c) impose conditions on the honoring of any Gift Card (subject to applicable laws); or (d) bar any user from purchasing Gift Cards or refuse to issue a Gift Card to any user for any or no reason. Cancellations, refunds and exchanges are subject to our applicable cancellation, refund and exchange policies, including such policies that may be provided to you separately. You will pay all charges incurred by you or on your behalf in connection with your purchase of any Gift Card, and you are responsible for any taxes applicable to such purchases.
We are not responsible for communication failures, errors, difficulties, or other malfunctions or lost, stolen or misdirected transactions, transmissions, messages or entries on or in connection with any Gift Cards. We are not responsible for any incorrect information associated with any purchase of a Gift Card regardless of whether such incident is the result of user error, system error or human error.
WE MAKE NO WARRANTY OR REPRESENTATION REGARDING THE CONFIDENTIALITY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED ON ANY PLATFORM ON OR THROUGH WHICH YOU PURCHASE A GIFT CARD OR ANY LINKS ASSOCIATED WITH ANY GIFT CARDS. SUBJECT TO APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE IN ANY WAY FOR ANY INJURY, LOSS OR DAMAGE TO YOUR COMPUTER, MOBILE PHONE OR OTHER DEVICE, OR INTERCEPTION OR USE OF CREDIT CARD INFORMATION OR OTHER PERSONALLY IDENTIFIABLE INFORMATION, RELATED TO OR RESULTING FROM USE OF ANY OF THE FOREGOING.
How You Can Use Gift Cards.
You may use Gift Cards to purchase Flex Seal products and merchandise online on flexsealproducts.com. After adding selected items to your cart at flexsealproducts.com, at checkout, choose “apply a gift card” and insert your card number to place your order.
Can You Reload Your Gift Card?
No. You cannot reload our Gift Cards and once the balance is exhausted, such Gift Cards will be void and of no further force and effect.
Will Your Gift Card Expire or Decrease in Value?
No. Our Gift Cards that have a balance will never expire and are never subject to additional fees.
How You Can Check Your Gift Card Balance.
You can check your Gift Card balance by checking the order confirmation email sent to the email address given on the order, or contacting customer service at firstname.lastname@example.org.
Our Gift Cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit, or payment on any credit or loan account.
How Long You Should Keep Your Gift Card Following an Online Purchase.
Please retain your Gift Card(s) until you have received your online order. Your funds will be deducted from your card at checkout. If an order is cancelled, any refund would be returned to the gift card.
Can You Purchase an e-Gift Card With Other Flex Seal merchandise in the Same Transaction?
No. The purchase of an e-Gift Card is operated by our third-party gift card service provider, currently Shopify. To buy Flex Seal products merchandise, you will need to go to flexsealproducts.com and make the product/merchandise purchase in a separate transaction.
How You Know the Recipient Actually Received an e-Gift Card sent.
The Gift Card will be emailed to the email provided during checkout. The code can then be printed or sent to the recipient of your choice.
What To Do If You’ve Lost Your Gift Card.
If your Gift Card is lost or stolen, contact us immediately via email@example.com or 833-411-3539 during business hours. If your Gift Card has not been redeemed or has some remaining value, we can cancel the original and reissue a new Gift Card to you for the remaining value.
What To Do If Someone Makes a Copy of Your e-Gift Card.
You must safeguard your Gift Cards for your own protection. If someone makes a copy of your e-Gift Card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the e-Gift Card is tied to the Gift Card number. When that number is used, the value of the purchase is deducted from the e-Gift Card.
If you suspect that someone has copied or stolen your e-Gift Card, contact us immediately via firstname.lastname@example.org or 833-411-3539 during business hours. Any value that has not been used can be reissued to you in a new e-Gift Card.
Other Terms and Conditions.
Gift Cards are not credit/debit cards and are not redeemable for cash or credit unless required by law. Gift Cards cannot be applied to any credit or loan balance.
Returns for purchases made with Gift Cards are subject to our return policies in effect from time to time.
We may deactivate or reject any Gift Card if we or any of our third-party gift card service providers suspect fraud in our or their sole discretion.
For cross-border redemptions, Gift Cards are redeemable at the applicable currency exchange rate at the time of redemption.
Gift Cards are issued by Swift Response, LLC.
Avoiding Gift Card Scams.
Gift card scams are on the rise and are becoming a serious issue for major retailers and their customers. Gift card scams are becoming more prevalent and are an issue for retailers and their customers. The following is a guide on how to spot gift card scams and report them.
No legitimate business or government agency (IRS, FBI, police, etc.) will ask you to pay specifically with gift cards. Our Gift Cards can only be used at Flexsealproducts.com.
Never provide any gift card numbers over the phone or in an email through unexpected phone calls or unsolicited emails.
Fraudsters can contact victims via phone, email, text or social media posts.
Do not respond to advertisements for free gift cards. They are usually scams.
If you receive a call from a stranger indicating that a loved one needs help and they ask you to provide gift card numbers, hang up and contact your loved one directly.
Do not sell or check your Gift Card balance outside of flexsealproducts.com.
If you think you've been the victim of a gift card scam, report it to the Federal Trade Commission at ftccomplaintassistant.gov.